Viktoria from Calgary

I have a lot to say so if you want the Coles Notes, simply: Quality Work + Professional Service + Wonderful Crew + Clear Communication + Commitment Original Quote = Plaster Perfect For all others who are interested… When we bought our house in 2008, we knew that we had to do some renovations. We never thought that we would commit to a full gut and reno inside and out, but that is the way most home projects start isn't it? Since 2008 we have dealt with numerous contractors of which, I can count on one hand how many I would highly recommend to family and friends without hesitation. Plaster Perfect is one of those companies I would highly endorse. We came across Zsolt's work upon seeing a new development and the beautiful stucco on the house. We approached the homeowner who had only wonderful things to say about Zsolt and his crew, and we knew this would be our stucco contact. As we had other work that was required on the house in conjunction with the stucco, we had contacted a family member to do the stonework on our house (only recently did I find out Zsolt’s company does stonework too!). Once our family member found out that we were going to contract out the stucco, he was persistent that he could do the stucco as well. Being family, we didn't know how to say “no” and hesitantly let him proceed. That is where the issues started. Upon the family member applying the finishing coat to one side of the house, we knew we were in trouble. We asked him to stop immediately, and called Zsolt out to do the remediation. He was so kind and thoughtful. He gave us his honest opinion (although we knew before he even came out that the whole scratch/finish coat would have to be re-done) and that is when we knew we were in the right hands. The timing and process for the work was clearly communicated. Zsolt's crew was fantastic, hardworking and very clean. They took the extra time and effort to make sure that our previous investments (stone, new windows, doors, etc.) were protected during the project. He had to do more work on the house (fixing the previous stucco done by our family member), then he expected but he stuck with the original quote he proposed. Best of all our terrible stucco is now beautiful and we get compliments on a daily basis. I wish there more contractors in Calgary like this one. Zsolt ensures that at the end of the day he does his best to execute what the homeowner envisions. Zsolt will definitely be our “stucco guy" for future projects. I couldn't have asked for a better contractor/experience. Sorry for the long winded review, but all too often I think we write reviews if we have had negative dealings with a contractor and easily forget to communicate to the public when we have had a great experience.

Had the roof installed in 2008. Got quotes from several contractors who were all in the ballpark but decided to go with Meerkat. Original quote was for $5000. Removed the roof and then came to us and told us that their original estimate was not correct and that the cost of the roof would be $20,000 due to the slope of our roof (remember we no longer have a roof). I was ticked needless to say and had informed them that the slope of the roof was as it was the day they came to do the estimate. Butted heads for an entire day with no resolve. It came to a point were we told the roofers to put the old roof back on the house and we would get another roofing company to come and install the roof who said that they could do it for about $5000. Meerkat agreed to reinstalling the old roof. I called the other company who were originally bidding on the job. They were so baffled to hear that Meerkat wanted to do the torch on application due to the slope of our roof that they volunteered to call Meerkat themselves to discuss our roof and why we didn't need the torch on application. The next morning when Meerkat was supposed to come and reinstall our old roof, I got a call from the supervisor from Meerkat who told me that he was so upset about what happened the day before and was up all night considering what other method of roof application would be appropriate that would fall in line with the original estimate. He told me that he came up with a solution but that it would cost me an additional thousand dollars. Obviously considering the circumstances, we hesitantly agreed to proceed. The roof was completed but it is definitely not pretty. It looks like a patchwork of shingles and some flat material. Very awkward as we have been told by our neighbours. However we thought if this is what we were advised would work this is what we need. Well, by the time we realized that we had leaks it was too late, the warranty was over. We have issues with leaks from the stacks and perhaps from the air vents too. Never have had a good night sleep during the rain knowing things weren't done right. Needless to say, I would not recommend, or should I say I will tell everyone about our experience so that no one ever goes through what we have gone through for the past 5 years. New roofers who have great ratings will be coming to do an evaluation today and hopefully they can identify the source of the leak. Just hoping they won't tell us that we need a new roof because that would be the icing on the cake with respect to our dealings/experience with Meerkat. Always wanted to warn others but now I found a source for reviews where everyone could inform themselves regarding our experience and make a more informed decision. I know its 5 years later but I am still bitter as we are still dealing with the roof that was supposed to be done right the first time. The warranty may be over but our frustrations are never-ending. I just hope it doesn't have to come down to getting a new roof to allow us to sleep comfortable during the rain.