Delbar from Markham

Right from booking the service to it's completion, everything was excellent. It was easy to book the service, the associate was very helpful and courteous finding a suitable date and time, the service rep arrived during the 4 hour window, he was knowledgeable, completed the service in a professional manner, answered all the questions I had and left the workplace clean and tidy. The service rep was friendly with great customer service skills.

The sales rep, Mike Abraham, compared packages and then suggested the best option for our house. He was very knowledgeable, friendly and patient in answering the many questions we had. The two-man crew, Ted Groves & Sam Stantis, did an excellent job of installing the appliances. They were on time, methodical, cleaned the workspace when work was complete and courteous at all times. We would recommend Direct Energy to anybody who is looking for great service, value for money and good advice before such large purchases. We are also covered under Direct Energy's protection plans and I think that is a must for all households. Thank you all.