Susie in Heart Lake

We have a very small lawn and as a result we were tempted to do our own lawn maintenance this year to keeps costs down since most lawn service agents have a standard pricing module but when we contacted Dr. Green with our thoughts the company representative was very accommodating in tailoring our service plan to meet our needs and financial circumstances. As a result we have signed up for another year of lawn maintenance and look forward to enjoying our little corner of nature with less work than we expected. It's worth calling Dr. Green and speaking personally to a representative to discuss your individual needs. We spoke with Amy. She was very pleasant, professional and accommodating.

We agonized for many years about our front door. We had longed for an arts and crafts door in wood but living in a cold and damp country realized that a wood door would simply not be practical, especially because we also wanted a storm door. We had looked at fiberglass doors but they were either too expensive or of poor quality. Then last fall we saw and fell in love with a beautiful, realistic wood looking, fiberglass door at the home show. Although he was busy, Joe, who was staffing the booth, took the time to answer all of our questions and provide us with many sample books. Joe was extremely knowledgeable, patient, non-pressuring and accommodating. He was prompt but again non-pressuring in his follow-up. We did order a fiberglass door and just recently had it installed. We couldn't be happier. The quality of the door and sidelight exceeded our expectations. Joe's professionalism, attentiveness and patience made the whole process a pleasure. When we dealt with Tony, he was as professional and courteous as Joe. And during the installation, Eugene and Mike continued to exemplify the professionalism and excellent service that we had come to enjoy with this company. Thank you Home Decor for making it a pleasure to dramatically increase the curb appeal of our home!

We got three quotes this spring to have our roof reshingled. Normally I choose the middle quote believeing that the lowest quote is either a scam or a price to lure the desperate into a poor quality job and the highest quote is either a super deluxe job gold plating a brass ring or an average job that uses its price tag to lead some to believe it is better than it is. Well, I was in for a very pleasant surprise with Halton Hills Roofing. The quote came in a package with sample shingles, product information and references. The next quote was just one sheet of paper with the estimated number of bundles of shingles required for the job and the corresponding price for the job. The last quote had the estimated number of shingles required and a brochure from the shingle manufacturer. I went with Halton Hills and what a good decision that turned out to be. The workers were polite, efficient and careful. The product was excellent. The price, several hundred less than the next quote. I highly recommend Halton Hills Roofing!

In the spring, as we were giving consideration to the home projects that we would undertake this summer, we were approached by several paving companies with respect to repaving the driveway. We discussed this with several neighbours and after what we thought was careful research, 3 of us chose to go with Stone Ridge Paving. We should have known that something was wrong the day we signed the contract. The company had advertised a discount of $100 off of a minimum $1,000 job. Interestingly enough, the quote for our driveway was $1,000 so we expected the discount. When it came time to sign the contract however, we were told that the salesman that had posted the advertisement had made a mistake and that the minimum that they would bill was $1,000. One of our neighbours was very upset and almost cancelled the job but we all opted to go with Stone Ridge because of what we believed was excellent quality work. Unfortunately, we were wrong. We followed the company's direction and parked on the street for five nights following the paving. We then parked on the driveway for three nights before going on vacation for two weeks. When we returned from vacation, it was hot, before that the temperature had been below seasonal. To my surprise, when I got out of my vehicle, I noticed that the asphalt under the tires had lifted and adhered to the tire. The next day we called Stone Ridge and told them about the problem. Rather than addressing our concerns, they played the blame game. We had not parked carefully enough, the weather was too warm, we didn't understand the nature of asphalt and we should call the company that makes the asphalt, the problem had nothing to do with them. The bottom line: The company's advertisement was false, the quality of the asphalt was average at best, and the customer service was dismissive and demeaning. Under no circumstances would we ever recommend Stone Ridge Paving.