Reviews

1/10

i had my concrete walkway poured last year Excell drilled in to my main sewer line, they had to excavate below foundation level to repair. at the same time they have destroyed my front lawn and quickly covered the big mess without compacting the yard they poured another wakway now evereng sunked over a foot below concrete caving in the front lawn and they have promissed to fixe it as soon as snow was gone it is june still not done. whatever they touch something else is destroyed 0% quality. I strongly recommend stay away from this company choose another builder pls check other reviews how many negative feedback they have and i believe these are true. customer pay their hard earned money but once they have your cash good luck to have anything done right. They come also to fix cracking on my widnows casings and left silicon on my brand new windows coverings i have 0 respect for this company

Approximate cost of services:
$395,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
5 of 5 people found this review helpful.
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1/10

Please stay away from these guys especially concrete works it is just horrible uneven, everything cracks and it is only 6 months after a build. They have assured top quality work and instead i have water standing in my garage no proper sloping. I am trying to get a hold of them for past three months and there is no reply from anyone, no one is even interesting to show up to assess the problems the promised warranty is a crap, good thing it is in writing i will be taking further actions if i have to ill go to the lawyer as well. I am not a happy customer at all. It is nice to take some ones hard earned cash and not give a damn. Totally do not recommend this outfit to any one pay more if you have to and get quality work done or do it yourself, most likely it will be a better job for sure It is a year later no one still havr contacted to do the repairs to the concrete pad Garage builders promissed to come to do it properly scheduled a time i stayed home all day and no one showed up until this day i dont believe in their comment at all on my review

Approximate cost of services:
$24,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Well hello Thomas
As you well know I did come and see you twice and you were supposed to get back to me last August and now this is the first time we here from you
As I told you then it is only hair line cracks and I had suggested you wait one full winter and we would reassess in the spring
Please do realize all water dripping from your vehicles does not all drain perfectly and there is some manual labour involved to keep it perfect as you would like. I wish you would also like you to tell the readers of this that we did not run away with your money at all
Isn't the framing good,electric good, siding good, overhead door and opener good, roofing good , Eavestrough good. So as you see it is a pretty good garage except minor cracking we agreed to look at in the spring
So please give the readers your address to check it out and let them make up there minds about the quality and I'm sure most people would be glad to have one like yours and they will see we did not run away with your hard earned money and as for all the work done don't you think it cost something to do all the work we did as I'm sure your aware we don't clear a 100% profit
Glenn

1/10

The company has no quality or pride in their product, No one seems to inspect any aspects of building if You know a little bit about construction You will see all almost unacctable ways of building and delivering product to customer. Warranty personel does not care to fix the issues just pushes it over for later time. It is time to speek out where our hard earned dollar is going to. I wouldblove to talk to someone that is in charge above Randy and there is no ph numbers or contact information to be found. I hope Someone will take this review seriously and follow up with some very unhappy home owners in Legacy Cres

Approximate cost of services:
$395,000.00
4 of 4 people found this review helpful.
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Company Response

Hi Thomas. I would like to investigate this further. Can you please email me your contact details to mdujardin@excelhomes.ca

thanks - Mathilde

2/10

I have just recently installed service with United Alarms A+ Customer Service called in and installation was done next day. The Technician showed up on Time and everything vent smooth, very clean and professional install. Please read your contract carefully as there is a hidden 60 day cancellation small print apparently

Approximate cost of services:
$246.75
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