We recently decided to redo the suite in our basement and in the process found many "reno no-no's" done by previous owners. Of course we decided to add gas for the kitchen stove and heating ducts. We had an estimate and promise to get this done quickly. After okaying the go ahead, we were told it couldn't be done for at least 3 weeks. So on a recommendation we called Joyce, wish we'd done that first. Within 2 days Mike was here, on time. After explaining what we wanted and he'd had a look around, he made two recommendations. One, as at some point in time the upstairs kitchen is also being done (for us moving the stove) it would be easier on all to do the gas work all at once, we agreed. Two, for whatever reason the previous owners had 2 hot water heaters??? Did we really want two? Not really, he did Not, try to sell us a new one, merely pointed out how we could save. In the end,he remained as close to quote as possible, had it one within 4 days ( as opposed to 3 weeks) and in the long run saving us from needless costs. If we could give them a higher rating than 10, we would.
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- Company Response
Thank you for the review and your business! Great service and reliability is our business.