UPDATE: After speaking with Zach and working through the issues a solution to the problems were made and the remaining parts of the job were completed to my satisfaction. As such I will alter my review and increase the star rating to a 7/10 because Zach went above and beyond to make sure I came out happy with the end result. The job has been left unfinished after waiting for over a year despite them having been payed. They now tell me that the capping cannot be done as it is to complicated despite having two men come out last year to do measurements and tell me they would be back in about a week. I made several phone calls about completion of the job and was told multiple times that they were back logged but they would come by as soon as possible. After a follow-up call this year they said someone would be by to complete the capping in a couple of days. After two weeks I made yet another phone call and they told me not only did I owe money but someone did come by and without ever speaking to anyone in the home left without doing the work. I have again made inquire's but have not herd back from the company. I will be taking this up with the Better Business Bureau.
- Approximate cost of services:
- $2,000.00
- Company Response
Hi Ginny! So glad we were able to finally get this solved for you. COVID slowed us down and we are doing our best!! Thank you!!