Reviews

0/10

I hired this company to diagnose my washing machine after it started making a noise in the spin cycle. They were very quick to call me and arrange a day and time that their technician could come out and assess the machine. The charge would be $80 plus hst and he would give me an estimate. If I were to get the machine fixed the service charge would be waived. The tech arrived on time and I showed him to the machine, gave him a synopsis of what the problem was. He did not want to listen to the video that I took exposing the problem instead, he said he would run the spin cycle and listen first hand. I went to my kitchen and 4 or 5 minutes later he called me back. The machine had been pulled out about 12” and he didn’t run the spin cycle. He told me that he could open up the machine, clean it up and see what the problem was, the cost would be $280 plus hst. He didn’t open the machine, didn’t so much as remove a screw. The $80 service charge is simply a con so that they can get into your house and try to squeeze more money out of you. You will get nothing for this $90.40 except the feeling that you have just been conned. The $280 is the charge they should be selling but, we all know that they would get no business if this was advertised. This was the first time that my wife or I had hired anyone without reading reviews, quite shameful considering I myself have a 99% rating on this site with 245 reviews. Avoid this company at all costs!

Approximate cost of services:
$90.00
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10/10

This is the second time hiring Imran to service my fireplaces. I first met Imran last year when he came to fix my fireplace before I sold my house. In my new house I have two fireplaces that looked a little worse for wear. Imran made the drive, outside of his normal service area, and arrived as scheduled on a Sunday morning. Imran arrived with his usual smile and his tool bag and set to work. Imran’s attention to detail and pride in his work is obvious when you look at the finished product. Imran is as honest as the day is long and I would whole heartedly recommend him to anyone that needs a new or serviced gas fireplace. Thanks Imran and god bless.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Paul, Thank you for taking the time to write me a review. As a trade person yourself you understand quality of work, responsibility and dedication towards customers. It is always a pleasure to serve good customer like yourself and others.
God willing , I will be here to serve you at any time my services will be required.
God willing, I will always strive to serve my customers to the best services available in today's market meeting or exceeding their expectation. Wish you and your family all the best. May Almighty God showers his blessings upon all of us.

10/10

As a carpenter, I have found myself working with Hotwire dozens of times over the last few years so it only made sense for me to contact them when I was in need of some electrical work at my new house. I contacted Hana just after I moved to my new house. I had changed the pool over from chlorine to salt and the new equipment needed to be wired together and then run to the panel. Hana sent Adam over to the house within a couple of days as promised to do the work. Adam did a great job with the install, the work area was left clean and the unit works perfectly. Hotwire is a professional company that only does the job right and never cuts corners. I will continue to use and recommend Hotwire for my own electrical needs and will continue to recommend them to my customers in the future without hesitation.

Approximate cost of services:
$400.00
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Company Response

Thank you kindly for your time and a wonderful review

10/10

I called Imran a few weeks ago as I am selling my house and my fireplace has not worked for more than 10 years. Imran is a very busy man but he cleared his schedule to come to my house on a Sunday to fix my fireplace. Imran is a very nice guy who is honest and passionate about his craft. He set to work completely dismantling and cleaning every inch of my fireplace. A gas line that was blocked with rust was the cause of my fireplace not working. Imran unblocked the gas line vacuumed and polished every part of my fireplace before reassembling a making it look better than new. Imran even spent the time to arrange the ashes in the fireplace to give it a beautiful glow once lit. I will be recommending Imran to all of my future customers that are in need of a new gas fireplace or servicing of their existing fireplace. Thanks for a job very well done Imran, God bless you and your family.

Approximate cost of services:
$350.00
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Company Response

Hi Paul, Thank you for taking the time to write me an awesome review even though with your busy schedule. Thanks God, for me to have met you as a high rated contractor from Home star too, for choosing me to repair your gas fireplace and making it look as a realistic dancing flame with embers around the logs before your house goes on the market. As a business owner yourself, quality of works and one who takes great pride in his work, God willing, I will always refers you to my passed and future customers who will require your services. Feel free to contact me at any time my services are required. Wish you and your family all the best, good luck .May Almighty God showers his blessings upon us all.

10/10

I woke up last week after a very hot night to find that my house was at 27 degrees and my air conditioner was silent. I sent a text to Renato at 6:40 in the morning, he responded within minutes telling me that he would be by the next night to check out the problem. 4 hours later he called me and said he had time to go by my house and see what he could do, I was very happy as the humidex was at 38. By 2pm Renato call me back to say that the A/C was working again. This is the second time I have used Renato and the second time he has given great service. I would happily recommend him to others.

Approximate cost of services:
$350.00
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Company Response

Thank you Paul again custumer like you have alveys priorities cheers Renato

10/10

This is the third time I have worked with Mike and his guys. Mike is an easy person to deal with, he delivers on what is promised and he has always met his timeline. When I meet with customers and find that they need a company to complete the demolition I have no reservations in recommending ACEZ Demolition. Keep up the good work Mike!

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Paul our job is always easier when you are running the job cheers

10/10

I called Renato at 11:15 on a Sunday after waking to a cold house. Renato answered the phone quickly and told me he would come to my house after he had finished a call he was on. He was at my door 85 minutes later and got straight to work. He cleaned my furnace, checked it worked correctly, checked the carbon monoxide levels, checked my vents for air flow and even checked my gas fireplace that had not worked for several years. Renato truly cares about his customers, his work and his reputation. As the owner of PTR Carpentry I meet many tradespeople in the heating and air conditioning business and I can honestly say I would not hesitate to recommend Renato and will be doing so to all of my customers that are in need of his services. Thank you.

Approximate cost of services:
$100.00
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First Review

10/10

I hired Nick at NGS to install my entranceway and kitchen tile after he came highly recommended by a customer that had used his services for about 20 years. My floors were very uneven and out of level which caused extra work and the need for extra material. Nick took this all in stride and delivered a finished product that is nothing less than flawless. The project was completed on time as promised so there were no delay with the new kitchen installation. Despite the extra work for Nick and additional material needed there were no complaints. Nick is a true professional and a master craftsman. I will absolutely be using him again for my backsplash and future tile needs and will not hesitate to send my customers his way. Thanks Nick. Paul PTR Carpentry

Approximate cost of services:
$4,000.00
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10/10

The guys at Tristar did a fantastic job making and installing our new quartz countertop. My new kitchen was installed in a house that was not built very square but with accurate templating and professional installation the end result is perfection. As a construction professional I know how important customer satisfaction and service is so I had no hesitation giving Tristar a 10 star rating. Thanks guys. Paul PTR Carpentry.

Approximate cost of services:
$3,000.00
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Company Response

Thanks for the comment Paul. We really do appreciate it. Your kitchen looks amazing, I'm glad you like the countertops.

Latour Morb

10/10

As a contractor and a proud supporter of Homestars I thought it was obvious choice to use this site to find the right company to make and install my own kitchen. I contacted Sky Kitchen and Cabinets through Homestars and was promptly contacted by Mohammed Alam, one of their reps, and set a date to view the project. Mohamed arrived on time, listened to our needs, gave some suggestions and took the necessary measurements. Within a few days Mohamed had designed the perfect kitchen for the needs of our family, he happily made a few changes that my wife requested and without any pressure left us to make a decision. We decided to go with Sky because of Mohamed and his design. Mohamed was available whenever I needed to verify any measurements. This was very useful as I was doing my own demo and re-framing. When the date came for the installation Gurpreet and his helper turned up on time and began work assembling our new kitchen. The installation took 2 days and Gurpreet's attention to detail was outstanding. A couple of small issues that did arise were quickly taken care of by Gurpreet and Mohamed. As we had such great success with the kitchen cabinets we decided to use Sky to arrange our countertop too. Sky Kitchen Cabinets gave me the same customer service that I give my customers and this is the reason I will recommend them to anyone who calls me for a new kitchen. Thanks Mohamed. Paul PTR Carpentry

Approximate cost of services:
$24,000.00
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10/10

I have used Khan to drywall several of the basements that I have framed. He has always shown up on time to give an estimate and his company has always done a 'top notch' job with both hanging the board and the taping. I have had nothing but good comments from my customers and I will continue to use and refer A.K Renovations to others. Keep up the good work Khan!

Approximate cost of services:
$4.00
1 of 1 people found this review helpful.
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Company Response

THANK YOU PAUL AND THANK YOU FOR ALL YOUR GOOD FRAMING

10/10

I have worked side by side with Igor in the past and have found him him to be hard working and on the ball. When Igor informed me that he had started his own company I did not hesitate to give him an addition that I had no time to fit in. Igor completed the job fast and worked well with the inspector to make sure everything was up to code. I will be using Igor again in the future.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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First Review

10/10

I have worked with Ron from Legacy Renovators on two projects in Toronto. In both of these jobs Ron prooved himself to be both a good contractor and a good tradesman. Ron's workmanship with cabinetry is excellent he meets his deadlines and delivers the product at a very fair price. I would definately recommend Legacy Renovators to customers of mine that are looking for bathroom and kitchen renovations.

Approximate cost of services:
$3,000.00
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10/10

I hired Christian at Prestige Moldings to install the crown molding at my house. I tried to do it myself and failed miserably. Christian arrived on time and worked swiftly to complete the job. He gave great suggestions on how to finish tricky areas and the end result was amazing. What a difference some crown molding makes to a room. I will definitely be using Prestige Moldings again and will be recommending this company to my friends and colleagues

Approximate cost of services:
$600.00
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Company Response

ty for the review