Reviews

10/10

In recent months, two of my faucets (one in the bathroom, one in the kitchen) gave up the ghost, and Jon was able to fix them both in short order. On both occasions, he responded very promptly with his availability in my area and we were able to schedule a time for him to stop by. Jon is friendly and approachable and was glad to answer questions. His work is excellent and his prices reasonable. With the kitchen faucet, he first attempted to replace the leaking sprayer hose, which would have resulted in a cost savings had we been able to find one that fit - I appreciated that approach. He has a mobile billing system, so he was able to provide an invoice right away - there wasn't a need for follow-up by mail or email. Plumbing problems are no fun, but I'm very happy to know that Jon is available to help - he's a pleasure to work with. I can certainly recommend Paradigm Plumbing.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

Aaron and one of his colleagues recently replaced a booster fan that had packed it in. I was really pleased with the service and work and am delighted to have this problem fixed. This wasn't a particularly straightforward job. The fan we needed was not readily available - Aaron had to find one and special order it, which I greatly appreciated. In addition, the fan is located in a very awkward space - above the stacking dryer, right next to a sprinkler head. Once the replacement fan had arrived, the guys came promptly to install it. They were on time, and managed to install the new fan quite quickly, despite its inconvenient location. I am still somewhat amazed to have this problem fixed at long last - I appreciate it every time I turn on the dryer. I would certainly use Silverback again, and wouldn't hesitate to recommend them.

Approximate cost of services:
$500.00
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Company Response

Hi Kristina,
At Silverback Electric, we will do whatever it takes to fix a problem! Yes, this fan replacement was a tricky one, but we are glad to be of service and get it fixed/replaced for you - now it doesn't sound like you have an airplane flying through your room. Thanks for your review, and glad to hear you appreciate your fan every time you use your dryer! We appreciate your recommendation.

10/10

Paul and his team recently installed new flooring and painted my condo. I was very pleased with the entire process - the results are great and everything went as smoothly as it possibly could have. Paul was early for every appointment we had and was easy to reach and quick to answer questions throughout the project. The team uncomplainingly adhered to all the strata's rules - I was so pleased and relieved that there were no strata-related complaints/issues. The team is very experienced in working in condos and close quarters - they have a custom cart for moving materials around, and were very neat and tidy. There were a couple snags (a light fixture that had been installed in such a way as to prevent removal of the cover; laminate that turned out to have been glued down), but the team took these issues in stride. The work was completed slightly earlier than originally estimated, and was within budget. I wouldn't hesitate to use Mainland Ventures for another project, and have already recommended them to a couple friends. Overall, a great experience.

Approximate cost of services:
$10,000.00
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10/10

I was so pleased with this service. I contacted Susan and Dave to schedule blind cleaning - they were able to come on short notice, they were on time, very pleasant and professional, and the blinds look like new again (and smell fresh!). They did the cleaning on-site in their van, so the whole process was very quick - the blinds were rehung within a matter of about an hour and a half. Totally hassle-free. I had been wanting to get the blinds cleaned for some time, but it seemed like a potentially complicated process. Now that I know it can be so simple, I won't delay the next time they need to be cleaned.

Approximate cost of services:
$350.00
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