Richard in Toronto, Canada

From inspection to possible parts solution, and expired warranty on my current furnace, we opted for a much better suited, new furnace to embellish the needs of the home. Inspection and superb installation took less than 5 hours! Replaced thermostat and did full check on the new system. McKinnon owner and his team are hands on, up front, spell out all options, and very personal. I HIGHLY recommend their company and services. I have been serviced by them for over 15 years and have absolutely no complaints, only ovations.

I recently had my 60 year old, oil burning furnace and electric water tank replaced by McKinnon. Before installation they made a consultation visit and explained the installation of a new gasline into the house, pipes and venting that were required installs - where, how and why. The whole process of removing the old furnace, oil tank and water heater and installing the new equipment was painless and efficient. Special thanks to Barry Martin and Michael Nepom for their extra attention to detail and follow up post installation. And big thanks to servicemen Tony, Paul and Sal who were curteous, competant and expained the entire process while they were doing it. They were clean and respectful of my home during the installation - laying dropsheets, cleaning up and ensuring that I understood how everything worked. I have already recommended McKinnon to a neighbour who has to replace their furnace. Other companies could learn a few things about customer service from McKinnon: I am in the service industry and rarely see the excellent service that I received. Cudos to McKinnon.