We recently chose Dodds for two new garage doors and garage door openers. The sales rep came to our house, was quite knowledgeable and did not employ any high pressure sales tactics. After placing the order the doors arrived sooner than promised (a plus) and were soon installed. The gentlemen who performed the installation were professional and courteous. We did experience two minor hiccups a week or two after installation though - 1) one of the garage door openers had problems connecting to the remote and needed two service calls and eventual replacement, 2) one of the bolts holding a hinge onto the door was not fully tightened and required a service call to address. Despite the hiccups I am very happy with my decision to go with Dodds as they dealt with the situations promptly and professionally. Specifically, Angela at Dodds should be recognized for her amazing customer service and dedication to customer satisfaction, thanks Angela!!

Approximate cost of services:
Was this review helpful?
Company Response

Thank you James for this review and your understanding that hiccups do sometimes occur and it is how a company responds to them that really matters. We also love Angela :)


We hired Rob and Anthony to completely renovate our kitchen, paint the entire house, install new carpet on the second floor, and do several other items. Overall we are very happy with the work that was done. The project did have a few hiccups along the way, partly because this was our first home purchase and first time doing a renovation of this magnitude. However, all along the way Rob and Anthony were supportive and helpful in trying to work through things. They provided many helpful design ideas and never tried to upsell. Most importantly I was impressed with their integrity and honesty. I will certainly keep Celio Group and Richwood Quality Kitchen and Bath in mind for our next project!

Approximate cost of services:
What could this company do to improve their services?
a bit better project management (sequencing of trades) a bit better communication with the client
Was this review helpful?
Company Response

Hello James,

Your review is much appreciated. We are pleased to hear you are very happy with our work and service, as we always strive to keep our clients satisfied with their renovation experience. It was a pleasure working with you and Karen and we hope you are enjoying your newly renovated home. We look forward to the opportunity to work together again in the future.

Best Regards,
Rob and Anthony