ayesha from Toronto

We contacted Tip Top Trough after finding them on homestars as we had water leaving down the front of our garage from the roof. TTT replied with a quote in a very timely manner and scheduled an appointment with us in 2 weeks. They arrived on time and completed the work in around an hour. They showed us pictures of the debris in our eavestrough and the pictures of after they were cleaned. They also went through the inspection results with us, letting us know the condition of our eavestrough and if there was anything that needed repairing. They did identify that we had a crack in one of the corners and advised us to have it fixed before the winter. Other than that they said that everything was in great condition and didn't try to push us into purchasing anything. We had a great experience and will definitely be dealing with them again in the future.

Rick was amazing to work with right from the start. He came by for a quote, explained to us how a sprinkler system worked, told us the different options we could have and answered any questions we had with the greatest patience. Right away we could tell he valued his customers' input. He was also not pushy at all and encouraged us to get a few more quotes before getting back to him. This showed that he had great confidence in his work. On the day Rick and his team came to do the installation, Rick came early in the morning and planned the final design of the system. Then he made sure to walk us through the entire process and the design before he started to address any concerns we may have. His team was very professional and did a great job. After everything was done he walked us through each zone and asked if we were satisfied or not. I had a problem with the garden zone in the backyard as some plants were not getting enough water. Rick did not dismiss my concern at all and tried to switch to a bigger nozzle head to fix the problem. When I was still unsatisfied after the head was switched, he asked his team to add another head to the zone in order to water the plants to my satisfaction. I was very appreciative of the fact that he didn't try to dismiss my concern or to convince me that there was already enough water, instead he rectified the problem and made sure that I was satisfied. I also noticed how polite he was to his team and that really made an impression as well. Overall the work done was great and Rick is a great pleasure to deal with, you can go wrong with Urban Lawn Sprinklers!

We had just moved and the front and backyards were a bit of a mess. Since we are having a baby due May I wanted the garden cleaned up and kept simple so that the upkeep would be manageable. Lindsay came to take a look and knew right away what I needed. She was extremely helpful and gave great suggestions. Jamie, her husband came To implement her design and put in a lot of hard work on our garden. They took out all the dead plants, self seeding plants and weeds, Re-edged our beds, turned the soil, moved around some plants, planted new plants and mulched the gardens. Lindsay is very patient with all my questions and is very helpful every time I text her with questions about the new plants. She even offered to help me with some weeds since it's not easy for me to bend down anymore. I really appreciate her enthusiasm for her profession and her support even after the clean up was done.

Contacted Tony based on a referral from our agent. He was very thorough and personable. He spent around 4.5 hours and went through everything with great detail. He walked me around the home, pointing things out and answering any questions I had. He also spent extra time educating me on how to maintain the home since he knew it was our first one. Will recommend and hire Tony in the future without question.

The Home Cleaning Team provided an accurate and reasonable quotation. Although they do not respond very quickly, they do respond within around 24 business hours, texting helps. I required a deep clean for a condo unit as we had just had a baby and the house was a mess. the cleaning was done within the time frame quoted. The cleaners were slightly late but made sure to let me know while they were on the way. They did a very professional job, and were also quick to correct anything I pointed out. The cleaners were very thorough and detailed oriented, and I liked that they would show me what they cleaned and ask if I was satisfied (they didn't do this for most things, but for the areas that they did ask I appreciated it), I do recommend that they do this for the entire house, such as a quick walk-through. I am very happy with their work as they cleaned my condo a lot better than any other cleaning companies that I have hired in the past. The cleaning ladies were also very pleasant and friendly. I would recommend them in a heartbeat. Things I liked: they asked what my expectations were before starting they paid attention to small details while cleaning and I could tell they tried to clean everything as well as they could very pleasant (Jacob and the cleaners) Suggestions for improvement: giving a walk-through at the end to allow me time to point out what I want corrected making sure that I have a chance to read the invoice before leaving