Jean from Toronto

Our fireplace had been giving us problems since we moved to our house 20 years ago. Over the years we dealt with at least 2 different chimney companies but they were never really able to fix all the problems. When we hired A-1 , it was to clean the chimney but even more important, to see if they could tell us why so much cold air was coming OUT of the fireplace and into our room, when we had an insert which supposedly would prevent this. Owen and Shawn were great -- they found that our chimney cap had been partially knocked off, that there was no insulation around the liner, and no insulation around the insert. Don't know why the other companies couldn't tell us this. One trip a day later and everything was fixed. Finally, there's no breeze in the basement, and we are looking forward to reduced heating bills from now on. Thank you, Owen and Shawn -- we will definitely be recommending you!