Vadym and his crew came by during the spring to install main floor potlights. They were here a year ago to install the exterior lights. I trust Vadym's experience on where each pot light should be placed and how many are needed for the space in question. This is why Unitech gained my trust for our interior project. I am completely satisfied on the workmanship and design. I would highly recommend Unitech.
The problems with this company is many. First off, the two men worked quickly but not efficiently. While one was installing the door, the other, rather than help him, was installing the window(s). At a freezing cold temperature in February, the shell of the front door had been left open for a very long time and the house remained cold long after they were done. Mind you, between their breaks and whatever else, they probably worked for a total of 3hrs. For 6 windows and two doors plus screen door, this job should have taken considerable more time. Secondly, the tarp was only placed in a very small area and they both walked around the house with their snow dirt boots. My house was filthy and it took me hours to clean! Truly unimpressed! Lastly, the windows are very light weight and have more condensation than my older vinyl windows. There is so much water that I need to constantly wipe off every day. I do not believe that these windows will last as long as my previous ones. I would not recommend these windows to anyone. Time will tell with the doors...
Good afternoon Maria and thank you for your review!
We are very sorry to hear that this is how you feel about our company. We gladly accept and appreciate all feedback as it is very important to us to constantly improve our service.
We would like to inform you that had you contacted us regarding these issues on the day of the installation we would have corrected these mistakes immediately. We apologize that it did not happen this way. To prevent this from occurring again, we will hold a meeting with our installation crew and go over these issues with them.
Unfortunately the house becoming cold during the installation is out of our control, especially at this time of season. We understand that nobody likes their home being cold and so our installation crew work as efficiently as possible to complete the installation. Our installers are licensed and understand what needs to be done. They will work together as a team in order to get the job done as fast as possible.
Our products are very energy efficient and you are more than welcome to meet with us at the factory where we will gladly provide you the technical specifications of our product and the Energy Star testing.
From the pictures that you sent us we are able to see that your windows have a small amount of moisture on the interior glass which is absolutely normal. Every house has moisture in the air and the amount of moisture depends on the number of people in the house cooking, showering, etc. When your windows have tiny gapes this moisture can escape therefore you will not see it. But, when your windows are well sealed the moisture has no space to escape and so it will stay on the glass where you are able to see it. This is actually a good sign as it means your windows are very well sealed - you will be saving on heating/AC costs! If you would like to get rid of the moisture you will have to ventilate your house. The moisture will disappear very quickly.
If you would like further information, please follow the link to CMHC website and read about moisture in houses:
http://www.cmhc-schl.gc.ca/en/co/grho/moaiprre/moaiprre_001.cfm
Should you have any other concerns or comments please do not hesitate to contact us at 905-553-7776.
Thank you Maria and we hope you have a wonderful day!
Best regards,
Oleg Gladden
Windowtech
Installation Department
