Reviews

10/10

Door Doctor had by far the best pricing on Garaga Doors in late 2013. I went for the insulated door with sheeting on the inside as well are outside (filled polystyrene I think) with their special locking system between panels. The choice to get an insulated door was not due to the insulation factor (my garage is not insulated), this level of door came with the nice lower gauge hardware and the panels themselves are more rigid. The Bellevue windows are double pane (crazy!) and XL panels are beautiful. The quotes were quick through e-mail and the install was done while I was at work and well done. Now "Ice White" Garaga doors look baby blue (in certain lighting/contrast), like the new vinyl windows companies are making these days...be warned! Behr white paint does not match at all! It'd day the white is like the difference between "soft white" and "cool white" CFLs and its the cool one. Still have to find a solution to this...flash around the door frames?

Approximate cost of services:
$2,500.00
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10/10

Like many others we did our homework, called five or so local alarm system companies for quotes and had a couple in to interview. Some of the larger companies I found were out to lunch with pricing, $40+/month for monitoring + system install (had to get cellular or at least that was their sales approach). It left us with two companies in the Ottawa area that installed a similar DSC system and had decent monitoring prices (I don't think home insurance is dropped unless it is a monitored system so for that reason alone is it worth it to sign up - likely cuts monitoring costs in half). When we had Private Eye Security in the first time they were very respectful. For example, we had a consultation booked for 5pm and they were early, though my wife was home they opted to wait in the car until I arrived. This really started things off well and from there I was just further impressed with the answers to the hundreds of questions we had (from placement of sensors, type of system, equipment used, operation of the system, monitoring, ip vs cellular vs phone…), they showed great patience and interest in our business. Without a doubt we chose Private Eye Security in the end of our search and are very glad we did. We got what we thought was very professional work without feeling like we are paying out of our pockets for it every month. The installation went well, everything was as expected with a couple extras I’m sure other companies may have charged extra for. The wire to and around the panel was all neatly managed (to me this was very impressive). Extra wire for the basement sensors was provided to make for an easier basement finishing. The system has been installed for a week and we are very happy. I’d say 25% of the time we arm the system from our phones and rest of the time through the keypad. The system was setup in way that we can easily arm the system at night without feeling like we’re going to risk false alarms. Peace of mind has been returned, thanks! Don’t let the number of Homestars Reviews affect your choice in choosing Private Eye, they’ll be at the top soon enough in my honest opinion.

Approximate cost of services:
$800.00
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Company Response

Mr. Carksey, we are glad to be the company you have chosen to protect you and the family, from the many other companies you got quotes from. It confirms what we are, and have been providing the right and straight approach. It is beneficial to our clients to understand all details from the get-go . You and the wife made things easy on us, simply because you had the right questions. Everyone in the company appreciates when lots of questions are asked, because we know the more educated you are about the products we offer, the less problems or surprises come up in our relationship with you. your decision will be a confident decision, and our job will be complete from every angle. I was our pleasure to have met you and the family, and looking forward to years of a great relationship with you. Thank you!