Reviews

6/10

The cartridge and shower handle was VERY hard to move when installed (i.e. my kid can't turn it) . I was told its only because it's new, but 6 months later, it's just as hard to turn as day one. I don't know if it's just the product (cartridge) that was used or if it was installed incorrectly.

Approximate cost of services:
$300.00
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Company Response

Hi Simon,
Sorry about your disappointment. Please text me your contact information because I don't remember you and the job I did for you. If it is my fault I will do the best to fix the issue.
Regards,
John Dima

10/10

Overall fantastic professional, timely service. Quoted job on the phone, came when they said they would (and within 24 hours of calling them), finished the work in under 30 minutes, explained everything I needed to know about the work and all is good. For something like a main water shutoff valve, I didn't want to kid around, so I'm glad to have had it done professionally. Thanks very much guys!

Approximate cost of services:
$350.00
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Company Response

Thank you Simon for taking your time and writing this great review. Resolving the issue is only half of the job. Making sure that you, as a valued client are completely satisfied, is a very important aspect. Moments like this are truly rewarding. Thank you again for choosing Dima Plumbing.