We were very impressed with the team that did the upgrade on our HVAC system. Chris was very accommodating of our request for an evening appointment to assess our current equipment and do the estimate and then a second evening appointment to come back and take measurements.
The actual installation ended up taking place over two days and our install team of Aaron and Nolan were not only extremely punctual but gave us an half hour heads up both days. The guys were extremely conscientious, friendly and thorough in explaining every detail of the process and what we could expect from our new equipment. While initially planned as a furnace and A/C installation we threw them a bit of a curve ball by deciding after the fact to upgrade to a tankless water heater and add a humidifier as well. Once again they were extremely accommodating and adapted the plans on the fly. Even when unforeseen challenges in running some of the lines cropped up, Aaron and Nolan managed to find a solution that gave us exactly what we wanted.
While we don't plan on installing another furnace any time soon, we'd definitely be calling Reliance, The Furnace Company if we did.
