T.O.

We had a very large silver maple tree that had caused roof damage during an ice storm. After things were repaired, we realized the tree could have more large limbs break off. We called Maplecrest Tree Services and they were prompt to come by and give us an estimate. We agreed and within a couple of days, they arrived and took the tree down. I was sad the tree had to go, but after seeing what was inside the trunk, I was happy with the decision. Prompt, professional, customer centric and courteous. All the branches were chipped and the larger limbs were cut into manageable sizes, for firewood. We asked about the other trees on our property (many and large) and were advised as to how to deal with them. Maplecrest came back the next day and trimmed, pruned and again, cleaned up everything. We can’t say enough. The work was done beyond our expectations. They are professional, and really know their trade. Thank you

We needed to purchase a refrigerator and upright freezer for our Knights of Columbus food trailer. The sales rep was extremely helpful and made sure we got what what we needed.

Don't buy from Giant Carpet. The installation was good - installers very good. They indicated that the transition strips were incorrectly ordered by the salesman and said they would inform Giant Carpet so they could be replaced. I called the salesman and got a bit of a run around. Said he would call back. Never happened. Called many times and finally spoke to the owner and he was extremely rude! Not the kind of customer service one would expect. Having been in upper management in service and support, in both large and small companies, I fully realize the value of treating customer fairly and with respect. This situation has caused me to write an unfavourable review. Don't they know how damaging one irate customer can be? This fix would cost them very little and I'm sure under $100.00. Why jeopardize future business? I wanted to have other rooms in the house done, but I will not use Giant Carpet.