Reviews

0/10

Terrible experience- will never purchase anything from these people! They want a quick sale and know nothing about customer service. They rush you into making a purchase and push incompatible products on you. They sold us a sealer that's not compatible with the water based finish product they sold us. Only after we got home and did further research did we discover this! They also told us 1 gallon would be enough for 2 coats when it was just barely enough for 1 coat based on our square footage. They also recommended a lambswool applicator that's meant for oil only not water-based products. When we tried to return the products they incorrectly sold us, they insisted on a 25% restocked fee. I totally understand a restocking fee for hardwood which is heavy and comes in many boxes but not 2 gallons of product! They were rude & tried to imply they knew best when they clearly just wanted to move product. Don't waste your time!

Approximate cost of services:
$220.00
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Company Response

We at Brampton Hardwood Flooring are very sorry that this reviewer feels this way. Customer service and expert advice is always a top priority for us. We recall that a gentleman came in to our store with very specific products in mind, purchased them and left without sharing the details of his project. That was of course fine, however he came back to return the products, telling us he hadn't tried them but they were unsuitable for his needs. Unfortunately the sealer he purchased was not returnable as, similar to paint purchased from a paint or hardware store, we could not resell it to other customers as we could never be certain that it had remained unopened and therefore untainted or unchanged.
We do have a 25% restocking fee that is well publicized on signs throughout the store, on the counter of the cash-out desk and on the sales receipt. The customer then told us details about his project so we suggested some products that may be helpful to him and offered to apply the restocking fee toward them as a credit. However, he insisted on the return, so in the continued interest of customer service we accommodated him by taking the sealer back at a complete loss to us and reducing the restocking fee to 15%. His original purchase was approximately $100, so this resulted in a restocking fee of about $15. He agreed to this and we felt we had done all we could to accommodate him. We hope he can understand our position and we wish him all the best.

10/10

Dan the Drywall Guy was a pleasure to work with and I would highly recommend him to anyone looking for an honest, polite and hardworking drywall cntractor. Dan hung the drywall and then brought in Saul Cordova to do the mudding, taping and sanding. Overall we were very happy with the end result and he was very accomodating with our schedules, working to complete the job while we were out of town. We will use him again for future projects.

Approximate cost of services:
$2,700.00
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Company Response

Thank you Krista for the nice review, I'm glad that you are very happy with the end result, and as far as completing the job while you were out of town worked out pretty good for all of us, I think your husband did a good job framing and paying attention to details, it makes a difference in the end not to mention my job a lot easier. Thanks again
Dan (Drywall Guy)

10/10

We always get 3 quotes for any work we hire out for and this job was no acception. Northshore came out promptly a few days after calling for a quote. One company told me 2 weeks just to get a quote and then didn't show up. Northshore was great to deal with from start to finish and actually expedited the install date for us. The workers were very curtious, professional and did a great job. I highly recommend Northshore.

Approximate cost of services:
$1,200.00
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Company Response

Thanks Krista! We are so glad you had a super experience with our company! Darren

10/10

Jardel from Canadian Drywall did a fantastic job in our kitchen. He is the most professional & polite contractor we've dealt with. It rare these days to find a contractor that will give you a signed contract outlining the scope of work, price, start & anticipated finish dates but Canadian drywall did just that! He showed up when he said he would and worked long hours to finish on schedule. Our job was intricate with many angles & a curved arch but it was completed perfectly. I would highly recommend Canadian Drywall if you want to ensure a quality job!

Approximate cost of services:
$2,200.00
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10/10

I was referred to John by Ontario paint & wallpaper. He was a great contractor from beginning to end. He hung a difficult patterned wallpaper perfectly. He was also able to cut the paper nicely along a tricky curved ceiling. You can tell he's a seasoned professional with many years experience. John is also a friendly and personable guy. Without a doubt I would hire him again and refer him to anyone looking for a quality wallpaper installation.

Approximate cost of services:
$250.00
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Company Response

It was a pleasure doing the job for Krista in Leaside. I really love my work and it is even more pleasurable when the client appreciates the work I do. I really take a lot of pride in my work and do my very best everytime. Thanks for your kind review.

9/10

Renaldo is a very hard worker. He is flexible and committed to keeping his clients happy. He takes great pride in his work which shows in the finished result. He went over and above by doing some additional taping that was not originally in the scope of work at no additional charge.

Approximate cost of services:
$500.00
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