Colin Starratt from Ottawa

My kitchen and basement laundry drains (on the same line) plugged up in two different places over New Year's. After attempting to fix the problem myself, with no success (including replacing the kitchen sink's plumbing), I turned to DrainPro, based on their Yellow Pages ad. The technician showed up on time and not only solved the drainage problem quickly and professionally, but also improved my new plumbing setup to help him do so. Even though he had to do extra work beyond the original task as the job progressed, he stayed with his original VERY AFFORDABLE quote!!! They really do stand by their word that "You will know the price before we start". Based on my experience with Ritchie, I would recommend this firm and its people to anyone -- last time my laundry drain clogged it cost me half again as much with another firm, for significantly less work.