Reviews

0/10

We have used OWWD SEVERAL times in the past at various houses and recommended to many friends. UNFORTUNATELY, OWWD has ceased operations and has taken my money with it. It took 4 months and a tremendous amount of aggravation to get a straight answer from them.

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Company Response

Private User: Yes, Old West has Ceased operations after 23 years, but we have been in touch with all of our customers. We a have a couple of solutions to finish every job. We have not run away like you said.If you would have contacted us, you would know that you will be taken care of. We could have just ran away and hid, but we are trying to do the right thing. This is devastating for both our customers & personally for our family. This information you are telling people , hurts us personally, also. I don't know why you said that we ran, not true. Get in touch with us to finish your installation.

10/10

Had a bathroom reno done and our old tank wouldn't even fill up half a tank. Called Pete, got courteous staff, they came out the next day and installed. Very impressed with them have used them for rental properties several times.

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Company Response

Thank you for taking the time to post a review and for choosing Pete The Plumber-we truly appreciate your business and look forward to serving you in the future.

10/10

We have had OWW to the house 2 seperate times to replace the windows in our house. From the moment you call they do EXACTLY what they say they are going to do. Rick was right on time for the quote. He said he would have it to us by lunch the next day, it was. When it came time for install they were bang on time and the entire team was exceptionally professional and you would never know they were even here! Everything looks perfect! Plus when we initially went with them it was based on price, their service has made it very easy for us to tell our friends about our great experience.

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Company Response

Hi Stacey, I'm glad we were able to get your new JELD-WEN sliders in before Christmas for you. Our Install crews are FANTASTIC !. Let me know if there is anything Old West Can do for you in the future. Rick