Reviews

10/10

20-yr old furnace broke down in June, obtained a few quotes on replacement. Richard Preston was a humble and professional agent, his quote was not the lowest one, but we decided to use their service due to a strong recommendation from a good friend. Installing technicians (Dale & Jeff) were very good and I ended up paying extra for Wifi thermostat, but we are happy with that this upgrade. This 2-stage Lennox does a very good job and overall home comfort was much improved. The saving is not big as calculation because we set the desired temperature higher than last year. We are very happy with their service and we purchased the 10-yr Super Care warranty as well.

Approximate cost of services:
$5,650.00
Was this review helpful?
Company Response

HI there, sounds like you have got the perfect home comfort system for your home. Thank you for taking the time to write such a nice review. Dale, Jeff and Richard will be glad to hear how appreciated their hard work and dedication are. Thank you again, we shall see you on your next 10 year maintenance visit.

10/10

The pipe running from kitchen sink to basement main drain was somehow clogged due to built up of grease and food residue, Kris came over while the other technician called in sick. Kris been in the profession over 10 years, he is courteous and patient. He checked and had the work done professionally, besides he gave me some advice on how to properly maintain the pipes. Thank you!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thanks you very much for review Jim, it is greatly appreciated.Kris is a very knowledgeable and licensed journeyman. Not only is Mr. Rooter there to fix the immediate problem but also to advise on how to try and prevent the same problem from reoccurring; saving the homeowner money. We live our code of values by......"communicating honestly and with purpose." Thank you for your business and choosing Mr. Rooter Plumbing.