Reviews

10/10

... this review is a few months overdue but necessary. Was looking for a reputable and well priced A/C installer, as it is not only the quality/price of the product but the quality of the install that matters for A/C units. You can purchase the most expensive AC in the world, but if it is not installed correctly it won't last. After calling around to a number of highly rated A/C contractors, I got in contact with Rob at Reliable. He came out the next day (I was not in a rush!) and went over all the details and recommendations including SEER vs government rebate options. His price was much better than all the other quotes received as well. Within a few days (still not in a rush!) Jamie and Peter came out to do the install. They were on time, easy to deal with, professional and got the install done in less time than they estimated. They cleaned up all the mess made from the install. Rob came out the next day to check the install and only accepted payment from us when we were fully satisfied (which we were). He even went on to process all the paperwork and forms for our government rebate and register the warranties. All we had to do was drive the cheque to the bank! I would highly recommend Rob and Reliable Home Comfort and would definitely use them again for any HVAC work in the future. They were a pleasure to deal with.

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10/10

Grayson was a pleasure to deal with. Fantastic service, quality and price. My wife and I were trying to decide between one of two styles. Grayson was so accommodating he installed one for us to see if we liked it, then a few days later put the other one in for us. Once we were happy with our final choice, he had the custom sides and transom ordered and installed promptly. A few months later, we had Grayson back to do the transom over our kitchen sliding doors. Both times, he was courteous and cleaned up any mess he made. Would highly recommend Grayson and his team and would gladly do business with him again in the future.

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Company Response

It was a pleasure doing business with you. We are so happy you are satisfied with the design and installation. Thank you for your business and positive comments.
Cheers,
Cheryl & Grayson

10/10

Anil and Arby, We would like to thank you for the exceptional service and attention to detail during our recent move. Anil and the crew showed up on time and were fantastic. You helped make one of the most stressful events in a persons life a positive experience. Additionally, your quote was accurate and there were no hidden "surprises". Not only did you take care of our belongings, you also took the time to repair previously broken and damaged furniture. From the moment the team showed up to the time you left, everything went better than we could have hoped. Thank you for taking the time to listen to our requests and show patience on such a crazy day. If we ever move again we will only need to make one phone call and we will always recommend you to our friends and family.

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Company Response

Thank you Ray for taking the time to post your review. I have to say that was a big job you had but you and your wife was able to help us get it done. As you said you will never move again but if you do we will be very happy to help you.

10/10

If you ever need a detailed and professional home inspector then you need not look any further. Vahn from Solex Group is a fantastic person to deal with and takes the time to answer all questions and leaves no stone unturned. Additionally, he puts your major appliances in a recall check and if they ever get flagged, you are informed via email in the future. He also is available after the inspection if you have further questions about your house. We have used Vahn 3 times over the past 2 years. The first two times were used home inspections that we were either about to purchase or had a purchase agreement pending inspection. During both of these inspections Vahn found multiple "significant" issues (one was a house flip where everything "out of sight" was wrong) that would have had a significant financial impact. His inspections provided us with the details and information we needed to make an informed decision to protect our family. Due to these two inspections, we used Vahn again for our new house inspection to ensure that all was done to code and there was nothing to worry about on our newly built house. We plan to have him back again before our 1 year warranty expires! As there are so many inspectors out there, it is important to know the one you have looking out for your best interests with regards to your most important financial investment. You will be glad to put your trust in the experience Vahn and Solex Group can provide you. Thank you for everything Vahn!

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Company Response

Thanks for the feedback Ray. It was great working with you on all those inspections....the fact that you have a technical background came in handy as I didn't have to simplify my explanations too much :) Enjoy the new home and thanks for carefully choosing Solex Group for all your home inspection needs!