Called Reliance The Furnace Co. to check out a problem with our 30 yr. old Lennox furnace. Richard came out the next day, fixed the problem and then we discussed the option of a new Furnace & water heater. He phoned Chris at the office who came the day after to asses the furnace & water tank area space, where to put exhaust/ cold air return etc. Then reviewed product options with us. We chose the Lennox two-stage furnace and 50 gal. water tank. Chris set up an installation date for five days later. Both these fellows were very knowledgeable and friendly. On the morning of the 5th day, the installers, Aaron & Nolan called to say they were leaving and would arrive in 20 min. which they did. Buy the time they put the ground cloths down, for the floors, dismantled & moved out the old equipment we knew we had a good crew. They were fast, precise and worked through the whole day without even a lunch break. Except when my wife or I bugged them, they made the time to answer our questions or explain what they were doing. I was impressed with their skill level of various trades needed for a job like this. Can't say enough about these people. It was a pleasant experience all around. A bit rare these days. Recommend them to anybody. Richard
- Approximate cost of services:
- $99.99
- Company Response
Hi Richard,
Welcome to the Reliance Family! Thank you for taking the time to write this review. The fact that you had a pleasant experience is a testimony of the great work our team members pride themselves with. You are our number one focus and members like Richard, Chris, Aaron & Nolan make it their priority to show you that. We are very proud of them and very happy that you are now a part of us. Thank you.