Reviews

10/10

We are very pleased with the result. The house and fence look great. The repair work on the stucco exceeded our expectations. Chris and his crew were very efficient. We would definitely use Elite Painting again.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

We had our steel garage door installed in May of 2016 and we get many compliments on the appearance of the door. Unfortunately a manufacturer's defect occurred in January and we had to have service work done in order to keep the door operational. The service call was prompt, efficient and friendly - I believe it was Jim. Melissa from their service department followed up immediately and once the replacement panel was received initiated a call to us and again arranged for the top-notch service from Jim; at no point did we have to chase down resolution to this matter. In fact, Jim called us to see if he could come to the appointment ahead of schedule - amazing!! This flaw could not have been anticipated so the service we received after the fact was exceptional. Based on our experience with Melissa and Jim we would recommend this company without hesitation. Their service is superb.

Approximate cost of services:
$2,341.00
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10/10

I found Tim on Homestars. He had such great reviews I emailed him to set up an appointment to look at my short shag carpet that had several bumps. His quote was reasonable and he was able to do the work that same day. Tim was very professional and explained the procedure. The carpet looks great. We are very happy with it.

Approximate cost of services:
$300.00
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Company Response

Hey David, thank you for the kind words. Most people are unaware of how easy the process is to get their carpet restretched. After handling so many repairs we have definitely streamlined the process in order to cause the least inconvenience. You will definitely get a lot more wear from your carpet!

10/10

As our house is 24 years old, the wooden frames around the windows have deteriorated. Richard was doing some work in the neighbourhood and offered to give us an estimate on cladding our windows. He is very enthusiastic about his company. The fellow that did the work was efficient and a very hard working employee. We love how our windows look and are now maintenance free. We couldn't be happier.

Approximate cost of services:
$6,300.00
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10/10

Our garage floor was very pitted from all the salt on the roads and it needed to be refinished.. Mason came out and did the the quote. He was professional and explained the process very well. It took 3 days and the work was done as expected. We are extremely happy with the result. It looks so good.

Approximate cost of services:
$4,000.00
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Company Response

Hi David. We're glad you like your new and improved floor coating. It makes such a huge difference and we love the results too. Thanks!!

10/10

The stucco on one end of the house had buckled and our stucco fence along one side of our property was crumbling. They did a fantastic job matching the repair color to the rest of the house. We were extremely happy with the result. They were punctual and finished in a timely manner. We would use them again.

Approximate cost of services:
$1,400.00
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10/10

From the initial appointment to the one day completion of our renovations, Calgary Countertops exceeded expectations. Tim did the initial measurements and quote, Wayne and Eric completed the work and the plumbing was completed by George. They were on time, put in a long day and cleaned up after but we had functional bathrooms, shower and laundry at the end of the day. They look spectacular and have modernized our outdated bathrooms and laundry room. We are very happy. The final price was what we expected.

Approximate cost of services:
$2,100.00
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Company Response

Thank you David for your nice comments. We are so glad that you loved our work and services.

8/10

Dec 19, 2013--Update to our concern--Jason contacted us regarding how our situation was handled. He offered to pay for the second service call, which we accepted. We are very happy with the outcome. I chose this company based on the very positive reviews. I have had a lot of luck with homestars before. I needed the shower head and the tub/shower faucet replaced. Originally, I had to phone twice in order to get a callback. When they did call back an appointment was arranged. The plumber came on time and was very pleasant and professional. He replaced the shower head but said that the faucet could not be replaced. Which is an odd thing to say as the year before, I had Pete the Plumber come in and fix the faucet. He had said at that time that this would be a temporary fix and the faucet would need to be replaced at some point. I called A Better Way Plumbing back twice. The first time I left a message and the second time I spoke with Jason. He said he would come out and have a look then determine what needs to be done. I have not heard back and it has been 3 weeks. So in the meantime, Pete the Plumber has come back and replaced the faucet. The reason I gave them 2 stars is because the work they did was done well but there the customer service ended. Maybe our job was too small for them, in which case they should have said something at the start. Unfortunately we had to pay for 2 different services calls when it should have only been one.

Approximate cost of services:
$262.50
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