Paul Etobicoke

After getting several quotes for the replacement of my roof, from local roofers (who were way over priced and really played on the fact that the neighborhood was mature and had older residents) to other roofers, big box store, who basically drove buy and provided an eyeball estimate. Direct Energy actually looked over the job properly, provided a middle of the road estimate, did the job professionally, cleaned up and left. No fuss , no muss. good job.

The project was presented to homeowner as being contracted out to professionals, however, home depot in their rush to access the services business of the home renovation market forgot to check out their contractors ability to deliver a quality job and never even followed up with the homeowner to verify satisfactory completion of the work. Home Depots main interest was ensuring they got paid. The work was shoddy,