Routine furnace maintenance found holes in the heat exchanger. Technician cut off gas at 8pm on a January night, so we had to replace the furnace immediately. Called a friend who had recently replaced his furnace (and had time to comparison shop) and got recommendation for Furnace King. Texted Sandip at 10:30pm and he called me right away. He came for a meeting/ inspection at 1pm the next day, and the new furnace went in at 9am the following day (36 hrs after our gas was cut off). Sandip was very professional & helpful. I didn't feel that he was taking advantage of our desperate situation at all. He has called/ emailed several time since to make sure we are happy with the furnace. We are! It has evened out the temperature zones between floors and made the basement much warmer. I would highly recommend Furnace King & Sandip.
- Company Response
We are thrilled to hear from you and what a fantastic experience you had in dealing with us. Nothing is more important than overall customer satisfaction. We always do our best to make certain all our customers are 100% satisfied with our work and process.
The Furnace King Team