For the first time ever I am compelled to put pen to paper regarding the excellent experience gained by engaging the services of Consumer's Choice Home Improvements.
It is probably a sign of the times, but most of us have become accustomed to expect, at best, average service from retailers, utility providers, repair servicemen and contractors.
This was certainly not the case with Consumer's Choice Home Improvements. From the first contact with a representative handing out brochures and offering helpful information in the Pickering mall to the final completion of the installation, I have regained my faith in Canada's old reputation for providing well-made products, installed by professional trades people, backed by ethical and straightforward business practices.
After making an appointment arranged to accommodate my schedule, a consultant visited my home. He took the time to find out what my concerns and wants were and then proceeded to provide the answers I was looking for. He demonstrated sample products, showed before and after photographs; I read customer reference letters, and was very impressed with the Window Wise credentials including numerous Company Of The Year awards.
I was astounded by the knowledge level of the consultant regarding product details including state of the art features which provide impressive energy ratings and all verified by documentation.
Financing specifically suited to my requirements was thoroughly discussed and the payments were to be offset by the energy savings I would experience. This was later confirmed by a government registered energy advisor who conducted inspections prior to and following installation.
The installers were obviously highly trained. They worked in a non-disruptive way, used drop sheets, vacuumed the floor when finished, showed my husband and I how our custom made windows operate, and took our old windows away. The entire experience was seamless.
Our house looks beautiful. Our heating costs have reduced by about 25% and we just received our government energy rebate cheque for $1,700!
Consumer's Choice deserves to continue to prosper and I would not hesitate in recommending them to my friends and family.
