Appointment made to pick up rental tank. "Windowed appointment time" was not met. Time taken from work costly! I phoned office to confirm contractor was still coming after the appointed time but still no satisfaction. Transferred from department to department giving the same information every time including the order number. The less I have to do with Direct Energy the better. We purchased a water tank instead of renting.
- Approximate cost of services:
- $0.00
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- Company Response
Hi Heather. Sorry to hear about this. Was this resolved or do you need someone to pick-up the tank?