Reviews

10/10

We have our alarm system for 6 years with Pre-Lock and never had any problems, we are very pleased with the service. Recently we had to install a door bell Honeywell and Steve and Paul were very helpful in coordinating with the manufacturer and help us out. We would like to thank you for the great customer service and support as well as for the professional follow-up. Keep up the good work guys! Thank you, Marian

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the kind review enjoy the door bell camera

Paul Seidman
Pre-lock Security Services Inc.
416 773-5625

10/10

Forever Stone Design completed our driveway, side walk and stairs. We are extremely happy with the result. Mimmo and his crew are very, very professional, easy to deal with, very considerate with our property and the neighbors' (they cleaned all the dust from them as well). Mimmo is very detailed oriented and has great suggestions, we are so glad we listened to him and changed the design, it is so beautiful! Thank you Mimmo and crew for the great job! Much appreciated the hard work and the fact that we were ready with the project hours before the first snow came down :)

Approximate cost of services:
$19,000.00
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Company Response

Thank you for your patience in this time of COVID as this year was one unpredictable year as we were trying to complete projects awaiting for suppliers to supply products.

10/10

Working with Aqua Tech Waterproofing was a very good experience. It started from the phone with the receptionist being so nice! (It is always about the first impression in my opinion). We had two cracks in the basement that needed to be repaired. The A/C had to be moved as well to be able to dig on that side. Larry came by and assess the project, giving us a quote the next day. He was very professional and knowledgeable and we decided to go with him. The entire job was finished in one day, all workers have excellent customer service skills, very humble and pleasant. No headaches! Everything was completed as per schedule and we are very happy with the result. As promised Larry came by with the warranty after a few days. Thanks Larry and team for your efforts, much appreciated. Carmen & Marian

Approximate cost of services:
$4,000.00
2 of 2 people found this review helpful.
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Company Response

Dear Marian,

Thank you so much for your kind words about Olga,Larry and our team. We really appreciate you taking the time out to share your experience with us, it truly means a world to us! We are so happy to know you are pleased with the work. On behalf of our entire team we want to thank you for giving us the opportunity to work with you.

Best wishes - Aquatech Waterproofing Team, Toronto

10/10

I have extensively researched the roofing companies in GTA and invited a few of them to come visit and quote for the project. I wanted to get my old roof replaced along with a skylight and the eavestroughs. T. Simpson was one of them; I scheduled a meeting with one of their sales representatives. Gary was very punctual and very professional. He addressed all my concerns and answered all my questions in a professional and knowledgeable way. Once the contract was signed I was put on schedule and a few days prior I received an email announcing me how to prepare for the day the crew was working at my house. I thought that was very good because I never thought of a few things they mentioned there (covering A/C-s, removing BBQ from around the house, leaving the driveway empty for the scrap bin, etc…) The work crew arrived on time, they were all extremely polite, and seemed to work non-stop. Even if my house is not that big, the company sent quite a large crew that finished the job very fast. I want to thank Matt for his leadership, everybody was very thorough and knew exactly what they were supposed to do. After two or three weeks we had the same company installing the eavestroughs. Corey was at our house with his “Aluminum” crew and again they showed professionalism and courtesy. A special thank you for the office staff that coordinated everything from start to finish and made sure that all the aspects are covered to our satisfaction. Everything went very smooth and fast. The clean up after installation was thorough. It was a painless process from start to finish. Now we can enjoy the piece of mind knowing that we’ve made the perfect choices regarding the roofing products we have ordered and got them installed by the best in the business. I would not hesitate to recommend this amazing company to anyone, thanks again for the job well done!

Approximate cost of services:
$10,000.00
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Company Response

Thank-you for taking the time to share your experience- we're thrilled that you're happy! It was a pleasure working with you!

10/10

We have renovated our entire main floor: kitchen, living room and dining room. It was a complex project and our contractor recommended Muti as the supplier for the kitchen furniture. We have visited their showroom and we have met Justin who is a very talented designer who understood very quickly our style, taste and budget. He guided us through the process which to be honest is very difficult for somebody who never did this before... Justin is a very professional designer and sales person, and it was wonderful to work with him. He gave us very good advice and ideas and we are extremely happy with the outcome. Price was reasonable for the entire project and Italian quality. We would recommend this company for the quality of products and services. Thank you Justin! Carmen

Approximate cost of services:
$27,000.00
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0/10

We have ordered two interior doors from Doorland. The design is very nice. However, everything else is a disaster with this company. They delivered later then scheduled (of course) and when they did the doors were not protected at all for the transportation or when they put the insertions, not sure when got so badly damaged (they have metal insertions). They were all dented and scratched...When we called the company it was a nightmare first to get hold of someone responsible, secondly to get something done to fix the damage. So we decided that we will better pay someone else to fix them. These are really nice white oak doors...but in this company no one cares apparently...we will have a bigger project next year but we will take our business somewhere else...

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Improve customer service.
Any advice to offer fellow homeowners facing a similar project?
Go somewhere else.
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