DO NO USE THIS COMPANY!!!!!!. or BEWARE the cleaners you get. WATCH THEM!!! Cleanify has excellent salespeople...they really know how to sell you on how wonderful Cleanify is BUT I can tell you that Cleanify can't deliver..not even close .I got 2 very poor cleaners .It was even hard to convey to these cleaners what needed doing as one did not speak English at all and the other very little. Also, Cleanify has poor customer service. After the bad cleaning job I received I did not get any customer service response via the phone or internet when I tried to complain.. (took me 6 days to get a hold of someone) Where do I begin with my bad experience?... The cleaners showed up late then one of them left for an hour to get some slippers. I was assured by Cleanify that the cleaners would have all equipment and cleaning products to clean the place but they did not even have a vacuum.. This palce I was moving into had previously had 2 cats. They tried to "sweep" the cat hair up..(.really?)... then mopped the floor and swirled the cat hair around. Cat hair still there ...of course!! When I complained to Cleanify that the Cleaners didn't even have a step ladder to reach any high cupboards or shelves I was told they can't have step ladders (not allowed) so they don't clean where they can't reach. (really?) (news to me..I was not told this) No window sills or baseboards done..no soap and water used except for that poor attempt on the floor. I tried calling Cleanify the very next day but didn't get anyone on the line for 6 days so I ended up cleaning the place myself. When I did reach "Tracy" she gave me a free cleaning for my troubles. She seemed sympathetic at first but that didn't last long... I wanted a refund at best or partial refund as it was now to late to send anyone out (the place has now been cleaned by me after 6 days of not hearing back from them) but forget that ..It's not going to happen. She became quite "curt" with me and interrupted me repeatedly (rude) when I was explaining my situation... her attitute screemed:not interested and don't care. Yes, I'll be taking that free cleaning because Cleanify is not getting away with my hard earned $140.00 but next time I'll be watching the cleaners closely and then I'll throw away the number to "Cleanify" FOREVER and the only time I'll will ever talk about them is to let people know about my personal experience.
- Approximate cost of services:
- $140.00