patrick lee from Burlington

The team is very busy. Best to ensure you follow up with dates for installation. Overall, I'm very satisfied with the work that Trevor, Sean, Dave did. They were very polite, professional and informative. Not to mention going a little out of their way to attend to some other small issues I had on some other windows - no charge. They were also very neat and ensure they kept your home clean at all times. Worked quietly and no unnecessary chatter. They LOVE dogs and that's a BIG plus for me!

Project Started well. Plans presented by Andrew well. Great workers. Slightly pricey (but that's a choice I made). However, the biggest issue I found out 2 years later was that they had broken a building code for gas lines which I was not made aware off until my pool heater broke down and the repair guys came and told me that a steel gas line should : 1. Not be buried underground as it can 'break' (rust). This, I feel, is a gross mismanagement on Fossil's part, who should have known better. The worst part is that my backyard is covered in very heavy stone work. Can you imagine the horrific accident that can occur if the weight of all this were to 'break' the gasline? Well, granted that no company is perfect; but when it comes to building codes involving gas lines; I think we should expect some form of "perfection" because lives can be at stake.

Had a new backyard landscaping done and placed slabs from stonelink. Spent over $30,000 overall. Unfortunately, the stones dont last long at all! several of them cracked over 1.5 years.