Mike Nurse from Etobicoke

Sam was a referral from a plumber we use. Our mid-efficiency furnace crapped out on us and given it's age, it was time for a replacement. He installed a high efficiency unit that met our needs perfectly. The price, including installation, was right where I needed it to be (substantially less than the total cost of the mid efficiency furnace I had installed years earlier). He explained things thoroughly, with no surprises. On top of that he explained what he was doing, step by step, to my son who is attending Humber for their HVAC program. Would recommend Sam in a second.

We had a leaking tap handle and reduced hot water pressure (due to a problem with one shut off valve). Invoice indicated "...Install two emergency shut offs under kitchen sink on main floor." In our opinion, this work was not performed - yet that is what we were charged for. Two letters have been sent to Brothers Plumbing requesting resolution of some sort, with no response whatsoever.

I am really pleased we chose North Shore for our work. Obtaining the initial estimate was well handled, and the work done was beyond expectations from start to finish. The workers were on time...an initial consultation was done...very professional. Work performed was excellent, as was the cleanup. We obtained 3 quotes and North Shore was right in the middle. Their quotations were the most comprehensive - nothing left out.