I cancelled my protection plan almost a year ago and they are still billing me for it. They are sending it off to collections to ruin my credit for a service I cancelled. No one in customer service has been helpful. Very Dissatisfied.
- Approximate cost of services:
- $230.00
2 of 2 people found this review helpful.
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- Company Response
Hi Steve,
Please send us your full name, phone number, and address and we will have the team investigate this issue right away. We will check the notes in your file and call recordings and make the necessary adjustments.
Direct Energy