Agnes Sullivan from Markham

I accidently put a hole in the original thermal units to our house that were installed in 1982. After trying the usual big box stores and finding that they either didn't even know what I was talking about or suggested I buy a whole new door unit I went to Pilkey Glass company. I was greeted by Lauren who knew what we wanted and showed us samples to choose from, her advice was greatly appreciated. The two installers came out and took out the old panels and put the new units in with care. The workers were very professional and cleaned the area as they went along, even tidying the pavement outside . The units are amazing and change the exterior and interior look of the house....bonus all around.

We had unknowingly developed a leak under the kitchen sink. After wiping it up and trying to stop the water with a pail I remembered that we had plumbing protection plan. I called and the lady on the other end listened and said she could get someone there the next day which was relatively quick as it was a slow leak. As told, the technician arrived during the specified time, came in did three twists of the pipe and explained that the pipe had come loose and how to fix next time if needed. He was very polite and didn't make me feel foolish...I now know what to look for if there is a next time. Thanks for the help and I am glad to know the plan works.

I moved into a fairly new townhouse a year ago and needed to install a new unit on the roof. The roof had no access, so ladders and a crane needed to be used which was not easy for the workers. The truck and the two workers were at the house and ready to go at the time stipulated. Two young gentlemen , Angelo and Christian, came to install the unit, they were professional, very polite and very hard working. Both worked very hard all day and cleaned up so everything was left neat and tidy. You are very lucky to have such great workers who care about what they are doing and who obviously take pride in what they do. I would not even consider using anyone else in this field. Congratulations to your company for finding such great and reliable young gentlemen who take pride in what they do, it is so often lacking in today's trades. Well done Angelo and Christian!