Reviews

10/10

The front porch of my property too old, and I was searching a reliable contractor who can do good job with reasonable price. Serge offered me to do the job with reasonable price and showed me some of the works he had done before. Serge was very responsible communicating with me and delivered his work more than I expected. Excellent job Serge! In addition to the front porch, a deck on the second floor was not stable and wood floor was rotten. This was extra work with extra materials. Serge offered me to do this job with no extra charge. Serge earned my trust with the work he delivered and the service more than I expected.

Approximate cost of services:
$4,850.00
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Company Response

Thank you Charles it was my pleasure.

10/10

Recently I bought a house. Since it was a multiple offer, I had to offer without inspection. Everything seemed to go smoothly until an inspector came for mortgage approval. The inspector found insulbrick slidings and declined mortgage approval. We had only 3 weeks until the closing date. We were about to lose the property and the deposit money. We called several siding companies to resolve the problem. Some companies had no idea how to solve the problem. Some companies asked unreasonable price. Some companies could not meet the deadline for us. When I called GTA Siding & Aluminum, Denis explained to me very easy way. Denis offered reasonable price with quality work, and promised to meet the deadline. I could trust Denis and he delivered what he promised. While he was installing siding, weather condition was not good. Despite all this, he met the deadline. Finally, mortgage inspector approved!!! Thank you Denis for the great job you did for me.

Approximate cost of services:
$9,500.00
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Company Response

Thank you Charles for taking your time to share your experience with us. I am very happy for you that you were able to get the mortgage approved on time. I wish you all the best with your new home. I was just doing my job with my crew to make sure we deliver what we promised to you when we initially met so you are not jeopardizing your deposit. We stand behind our commitment to quality and promise. Good luck with everything else! Thank you, Denis M.

1/10

Dunrite installed a new AC in September 2014 in my property in East York. Within a couple of weeks, it was not providing cool air. When I called the office, opened window might be the cause of problem. Anyway as weather got cooler, we did not use AC until May this year. After AC being operated from May, water was dripping from the pipe close to AC. Carpet got wet and mould was being developed. I called the city water department and was informed that it is condensation problem. Soon we found that only hot air comes from AC and the wet floor was caused from AC. We called Dunrite and technician came. The technician said that filter could be the cause of the problem. We changed filter regularly and we used the AC only two months since new installation! Blaming filter seemed totally unreasonable. I called Dunrite office and complained about the situation. The office manager Veronica tried to put responsibility on the filter and even threatened me that Dunrite can stop providing any service. Anyway Patrick from Dunrite had to come three times and replace several parts to fix AC. I still believe that it is AC problem, not filter problem. In addition, I had to remove carpet with mould and install new laminate spending about $1,000. Thanks. Charles

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

This system was installed Sept 2014
This client purchased the home from an old client of ours. We have serviced the home regularly since 2009.
The new system came with one year maintenance.
In Jan 2015 we contacted to perform the maintenance. The maintenance would have included a filter replacement.
The client denied access to the home.
We did not hear from the client again until August when he called and was quite rude to our staff. We sent a technician to the home and found that the furnace filter was totally plugged. This plugged filter caused a restriction to the air flow which caused the air conditioning coil to freeze over. We have images of the dirty filter. This system has not been maintained as the client contends. Additionally the freezing coil melted and dripped water on the furnace electronic board and caused it to short out. We were able to obtain manufacturer warranty on the board at no cost to the client.
At Air Quality Dunrite we pride ourselves on doing the right thing for our clients. But our clients have a role to play as well. Allowing access to the home in January would have prevented the problem in August. The client chose to disregard this in his submission.

Darrel

10/10

Gutter Bros (Andrew and Scott) did excellent job in fixing gutters and eavestroughts for my investment property downtown Toronto. They are friendly and honest. They found the the problems my property had and suggested most efficient way of fixing problems with minimum cost. With the help of Gutter Bros, the headaches gutters and eavestroughs caused for yeas are gone. I strongly recommend Gutter Bros. Thanks. Charles

Approximate cost of services:
$450.00
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