Terrible and unprofessional service
Terrible and unprofessional service. I contacted the company for dishwasher repair. The technician stated that a part needed and ordered the part to be delivered in 2 days. Noone contacted me so I called the company and for a week, I got nowhere with understanding where is the part and when service will be delivered. I got an extremely rude treatment on the phone and was hung up on. And yet, the technician charged me a deposit. I will not recommend this company to anyone.
- Approximate cost of services:
- $140.00
- Company Response
We sincerely apologize for the experience you’ve had with our company. It’s clear that we fell short in multiple areas, and for that, we are truly sorry. Your concerns about communication, service delays, and treatment over the phone are taken very seriously. We understand how frustrating this must have been, and we deeply regret not providing the level of service you deserve.
Please know that we are committed to improving and ensuring this does not happen again. If there’s anything we can do to make this right, we encourage you to reach out. Thank you for your feedback—it helps us do better.