Edit 0 to 5 star Tech arrived and completed the job. Very nice and polite guy. Hard rate higher due to response time and communications. First contact was told 11 days until service call. Second contact less than a week from first I was assured parts were in hand and a service date was agreed to at 6 days out. That service was cancelled and follow up was 7 days later. Total 13 days or for the benifit of doubt 10 days from parts in hand (which I expect are locally available). Consider revising your webpage claims of same or next day service and 14 techs available. Also wonder if it was coincidence that you started replying to my today communications after I left a 0 star rating. *********' Slow on returning calls. Communication via text and phone only get auto reply. Tech cancelled appointment on Friday afternoon after waiting all day. Service set for following Friday between 2-4. 3:45 and still no call or response from office or tech.
- Approximate cost of services:
- $350.00