Jeff Joseph from Old Toronto

This is a company that knows their stuff and care about the quality of the work. I had a contract at the beginning of the summer with another large company and they did not show up the day they were to start the work. I had lots of questions and was not getting clear answers. They then tried to charge me a lot more and claimed that they never quoted Velux glass skylights and were going to put in plastic skylights from another company. My contract that was written up by one of their representatives clearly stated Velux glass skylights. I got out of that contract and then went through another round of quotes from two well rated contractors on home stars. Darren came to do the quote and he climbed the roof and found a few things that others had not found. One of things he found was a possible raccoon and squirrel intrusion points that were blocked off with wire mesh at the dormer on the roof. He explained the best way to fix this and said that he would include it in the quote. The other contractor that quoted did not climb the roof. I sure I would have ended up with a raccoon or squirrel problem if I had used them. I picked Canadian roofing because Darren climbed the roof and took the time to provide clear answers to my many questions before providing the quote. The level of professionalism did not end here. The roofing staff arrived the day that they were supposed to. Justin was the supervisor of the crew that did my roof. I had lots of questions about the materials they were using and he took the time to explain everything till he saw that I understood. Amazing! A few times during the job he wanted to do something different than what was quoted and again he took the time to carefully explain why and made sure I was comfortable with his choice and said that I could call Darren if I wnated. The aluminum work was started after the roof got completed and James was the manager for this work. One again his professionalism was on par with that of Darren and Justin. I did not have as many questions but when I did he was very clear with his answers. I also asked that one of the down spouts be routed to a location in my back yard where I was going to place a rain barrel. The downspout was routed in a very nice manner and looks great. Lastly I got different opinions on leaf guard for the eve’s troughs so I asked Darren what he thought and he suggested that I do it. I smile every time I look at them! Lots of the houses around my neighborhood had the eaves cleaned out during November and I already see leaves in them now.

These guys were great they took great efforts to make sure that the installation was done correctly and they left the working area very clean. All installs have issues and this install was no different. What was different was that they provided me clear explanations with clear options. I did not ever get the feeling that they were trying to take advantage and push the bill up when they found issues. I will be calling them for all my future heating and ventilation needs.