Next day service is a joke. I have to wait almost a week for service. Nothing but excuses. why pay for the additonal protection plan? I will be looking for alternatives to direct energy in the coming days. They also stated there is no guarantee it will be fix on the visit that am waiting for. This is a complete joke and watse of my time and money. Thanks for nothing.
- Approximate cost of services:
- $1,000.00
2 of 2 people found this review helpful.
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- Company Response
Hi D Gooden,
Sorry to hear about this. Can you send us your information so we can find out why there was a delay to have your system serviced? We are proud of our Same Day Service program and our protection plan customers deserve nothing less than same day service so please send us your info so we can investigate.
Thanks
Direct Energy