Dean

I received a pricey quote to have a cement truck come with cement but Mike decided to just do sand mix and mix by hand without discussing this with me prior to starting this project. Hence changing the agreed upon terms of the contract. He did not offer a discount but said it was going to cost him more; which it didnt. I needed the job done so I let them proceed. They left my home in a mess (the hose and hose bin were covered in cement, the door and door knob had cement all over. They put all the trash in my trailer and didn't take it away. See photo. They promised to come back and seal the floor but cancelled due to a flat tireand then when they did show up a couple days later decided they werent going to do that either; contrary to our contract. The cement work that they did was poor, unlevel and cracked in many places after it dried. Several areas were moving. I brought this to their attention and they said they would replace the loose areas. All they did was just put an acrylic in the cracked seams and left without letting me know.. They also said and it was in our contract that they would put my appliances, cabinets and misc items back in the basement the following week, they did not show up and they have not responded to my requests. How will I ever get them back for 5 year warranty work if they wont respond or fulfill the terms of the contract? They were paid in full for their services. Don't use these guys as they are a dishonest and dont keep their word. They also charged double for the job that was done and other contractors eyes have budged when I told them what I paid.

Nic & Ryan were quick to respond and set up a quotation appointment. I had several other quotes and Nics was the most comprehensive and least expensive. It was a difficult job to replace the ductwork in a 100yr old house and we had some challenges but they figured out solutions and kept their promise to me to keep the duct work above the ceiling and communicated with me where it was impossible. My basement went from a nightmare of ducking and avoiding bulkheads to a nice height all around due to their quality work. They were punctual and showed up when they said they would. I would definitely recommend them and will use them for any HVAC jobs.