E from Kitchener

I ordered a multi panel oil painting from this company nearly a year and a half ago and I am still waiting on one of the panels. I have 4 of the 5 hanging on my wall. They keep promising that it is either in the warehouse and should be shipped out to me in the next two weeks or they will 'look into it'. Emails are vague and repeat the same fake promises. When I call, their systems are often really slow so they ask if they can call me back. They're always surprised when I say I'll hold because no one ever returns my calls. I like the painting, what I have of it, but I would never, ever, ever recommend this company to anyone.

I have used Home-Pro Electric 3 times in a short time frame for a variety of issues and have been 100% satisfied every time. The first time I had them put a timer on my outside lights, then I had a short inside my dryer plug and this last time I had a light that wouldn't turn on after replacing the light bulb and a second fixture that had never worked since purchasing my house. To contact them I was able to easily set up an appointment with my first call. Each visit was on time, they reviewed what they were going to do before starting and told me up front what the costs were going to be. No surprises and I like that. With the second two visits the electrician even showed me what the problems were and of course the finished project. I would recommend Home Pro Electric to everyone and will continue to call them if I run into any future issues. Thank you Home Pro Electric!