Rob from Old Toronto

Terrible company to deal with. After about a year the invisible guide used to ensure the doors track properly came detached from the hardwood floor. Without going into a lot of detail it's obvious the work was not done properly .. the wrong type and size of screws -- shoddy workmanship. I asked that the installers return and fix the problem. The Sliding Door people said that I would have to pay the installers a second time! Of course I refused and after several emails they still refuse to take responsibility. They say the installation that should last a life time is only guaranteed for one year. That should tell you something about the confidence they have in their installers. What truly amazes me is that the Sliding Door people will not absorb the cost of the second installation visit. At $250 this is small in comparison to the cost of the doors. First Installation visit was about $800. Their inability to absorb the cost should tell you something about the financial viability of this company -- they may not be around long!

Use poor subs, don’t supervise their work properly, don’t return calls Leaky roof – wrong size flashing around furnace exhaust Improperly done insulation resulting in cold drafts, corroded pot lights Plus many other issues (only allowed 30 words)

These guys are horrible..... after being provided a 4 hour window for them to arrive and waiting patiently, they came 15 minutes before the end. They had to come back 2 weeks later (again with 15 min. to spare) with the repair parts - they came with the wrong part - its now been 3 weeks since then - no service, no one answering their phone, no one returning messages!