I would not recommend Direct Energy Home Service to anyone. I had issues with coil drain line, I explained the problem to the customer service rep on the phone but he sold me the expensive plan. The technician came to the house open the drain pipe and unclogged it and I still had to pay $179+ taxes. I am so disappointed that they will do this to the customer.I am going to be cancelling the plan as I don't trust the company
- Approximate cost of services:
- $190.00
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- Company Response
Hi Renu,
We can investigate your issue, please send us your contact information so we an pull up your account and find out why you were charged $179.
Thanks
Direct Energy.