We love the door and screen door but the installation was not professional enough. We are still waiting for adjustments to be made with door, paint scratches and screen door handle to be replaced because of dents in it. We have been promised the end of July so still waiting to hear from salesman Adam. The handle of steel door doesn't latch right so has to be adjusted. Colour was excellent but we are disappointed with installation.
- Approximate cost of services:
- $6,000.00
- Company Response
Hello Gouldres72,
Thank you for taking the time to reach out to us. At Clera our greatest desire is to ensure our customers are satisfied at all levels and to find the most suitable way to fix their issues as soon as possible. We apologize for the delay in completing your service. Our systems shows that your sales rep has ordered all the parts and we are still waiting for the parts to come in. Once received we will be more than happy to address all your issues to your satisfaction. Adam will contact you to discuss your issue further.
We thank you for your business and your understanding!