Erin

Request on Home Stars, onsite diagnoses, parts ordered and unit repaired in less than 48 hours. Max was extremely helpful organizing everything. The tech (Igor?) was extremely professional and pleasant in all aspects. We had a lingering concern after a few days so we reached out to Max who arranged for the same tech to do a follow up at a very quick and convenient time for us. Tech was wonderful again, takin in our feedback before investigate and making two tweaks that resolved both concerns. Very good value despite being a little more expensive than other quotes we got... 48 hour resolution even thought replacement parts had to be ordered really helped minimize the interruption to our business.