Gerri in North York

Was a real pleasure to work with Steve and the crew at ME. They made the project interesting, fun and go by quickly with their responsiveness and humor. We have had several complements from friends and neighbors on the look and attention to detail. My only very small quibble is that the invoicing needs to be more pro-active and clarified. Would highly recommend their work and their crew to anyone who needs some major work done in the yard.

We had our entire home office renovated and maybe this is not their forte. We are into our 3rd month of trying to get this finished (started early September). Several staff have come back 4-5 times to fix original installers shoddy work. GM of branch is not interested in discussing compensation nor speeding up fixing the mess. Original salesman is no where to be found and missed several basics on plans. Almost every person since the initial installers from the company has commented on how bad the original install was and how other "touches" were substandard. Shelves misaligned, sharp corner left on entire redone desktops (two of them lining both sides of the room), pencil lines showing, caulking where none was needed, no access holes for wiring drilled. The list is extremely long. Overall, it has taken us 2+ months to get someone to come back and finish 2-3 hours of work. The people that kept coming were all either missing parts to finish the work or simply didn't know how (this is the incompetence piece). I highly recommend to stay away from these folks even for basic jobs. In the end, we have paid a huge amount of money for frustration and substandard work.