Verna from Brampton

I ordered three special sized doors to replace my old ones and had to pay extra money as well as wait 9 weeks. FM Industries installed two standard size doors instead and has refused to do anything about it. I can't get my furniture out of my basement now! I have been insulted, ignored, degraded and even threatened by one employee! Two months later and so far the manager has not contacted me to resolve this. I am now writing a letter to the vice president and later to the BBB and a consumer protection agency if I don't get what I paid for.