nadia_e from Hawkestone

Our house has a number of roof and soffit Intersections which apparently makes for easy raccoon entry to the attic. Previously we had 8 of these entry points secured. This spring, a raccoon found an unsecured roof/soffit intersection that wasn't ideal but provided access to the attic. We called Keith from Urban Wildlife Control. He is very knowledgeable about raccoon behavior and told us that the raccoon was trying to create a new entry point from inside the attic. He installed a one-way door at the point the raccoon was trying to make an entry point and secured the original entry point. That evening there was one agitated raccoon in the attic. Eventually it did leave through the one way door. Keith returned the second day to reset the door in case there was more than one raccoon in the attic. Keith returned the third day to check on the status of the door, and since there was no activity, he removed the one-way door and secured the soffit. We are in the process of replacing our roof. Once this is done, Keith will come back one more time to ensure that the roof and soffits are secure. Thank you Keith.

Mark and his team efficiently removed 30 years of junk out of deceased family member's apartment. They were prompt, quick on the job, displayed a sense of humour mixed with compassion. We used them twice, and would recommend them without reservation.