Rather than ordering online for a gift registry, we chose to come to the store, see the products and order in store. The girl in charge of the gift registry was very helpful, but the technology let her down. The designated computer was NOT working so she had to do the whole process elsewhere, away from the gift registry area. She was efficient and cheerful about it, so we were satisfied with her service.
What a ripoff with this Dealfind coupon! It was supposedly worth $140 but they only deducted the $55 we paid for it from the bill which was close to $300 already! Ridiculous, I will never hire this company again, nor will I fall for these so called 'Deals'
Hello Tina,
Here is what I emailed you this morning - I hope you received it.
Thanks for your inquiry. It is not that only $55 was taken off the bill, it's that we collect GST on the $55 since Dealfind sells all over North American and does not charge any taxes at the time of purchase (on your coupon it says not valid for taxes).
The standard package that we have is 1 furnace and 10 vents for $140 (Value of the coupon). You paid $55 for this coupon (savings of $85).
On your bill, both the full price and the coupon price are listed in order for us to calculate GST. We can calculate it SHOWING us taking off $140 as well but that would mean that the GST is calculated based on $140 - which would be wrong since you only paid $55 for the coupon and that's all that we have to redirect to the government for GST. If we calculated the GST on the $140 then it would indeed be considered 'scandalous practice'.
I did speak with my team after they completed this job and let me know that you were upset and I was going to contact you today. Please note that all the services that you received were very much needed and my techs recommended them to Harry and he saw the value in them and decided to go ahead. Your bill was just under $300 total (including coupon value which is subtracted) but that isn't all for just the basic cleaning.
You received:
Furnace Chimney Cleaning: $90.00
Humidifier Pad: $45.00
Flame Sensor: $35.00
Total: $170.00
Total additional vents on basic cleaning: $40.00
Total: $210.00
GST: $10.50
Total: $220.50
You paid: $223.25
Difference: $2.75 which is the GST on the coupon value of $55. It is not 'scandalous practice', it is simply the GST that you owe (and we collect) to the government for the sale value of our service (Dealfind $55 coupon).
Hope this clears things up.
