Reviews

9/10

Premi installed our new high efficiency furnance and reworked some duct work. There were some issues with parts being delayed (though they knew of our install two months in advance) and with scheduling but otherwise the experience was great. We worked with Jack, and he was very pleasant and professional.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your kind review. Sometimes delivery of parts are out of our control and are delayed. We do apologize for that. We are glad that you were happy with our service and appreciate that you took the time to post this review. All the best to you!!


First Review

3/10

I hired Leslie from Endes Design to complete drawings, obtain permits, and act as general contractor for a renovation and addition on my house. The end result is good (though not by any means spectacular) but the issues/problems getting to the end make me wish I could go back and hire someone different to do the work. The redeeming part of my project was that Leslie works closely with a co-contractor, Rick/Richard Anderson, who was mindful of our concerns when brought to his attention.

Approximate cost of services:
$50,000.00
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Company Response

Dear Toronto Renovator,

I am dismayed to hear that your experience was so poor. As I recall we had some fairly difficult obstacles to overcome during the project and overall it is my opinion that we suceeded rather well. Our mutual investigation into sustainable products and processes certainly had some glitches and the finish schedule was prolonged by a few unfortunate circumstances. However, in the end, our co-designed undertaking bears the mark of both our efforts.
I appreciate that you single out my associate Richard Anderson as a saving grace within the context of the undertaking as I too hold him in high esteem.

With best regards,

Leslie Endes